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Project Program Management Advisor
Apply now »Date: Jun 3, 2022
Location: Noida, UP, IN
Company: NTT DATA Services
Project Manager
People Leadership Yes
- Provides resolution to an assortment of client problems and/or requests.
- Minimum 2 years’ experience in manufacturing domain handling field service for EUC
- Preparing daily, weekly, and monthly reports
- Experience in managing CxO level, and presenting the relevant data on regular basis
- Expertise in end user computing space, including basic network and server knowledge
- Regular direct interaction with client and end users.
- Compiles, analyzes, and reports statistical data and trends relating to service level compliance and operational effectiveness.
- Assists program or process development and implementation.
- Leads continuous improvement activities in support of client or internal business processes. Require the frequent use of creativity.
- Identifies and leads continuous improvement activities in support of client or internal business processes.
- Responsible for regional coordination and leadership.
- Works on unusually complex problems and provides solutions that are highly creative.
- Should have excellent client presence and customer service attitude
- Should have led large engagements of team size 50+ across multiple locations
- Typically requires 8+ years relevant experience.
- Minimum Education and Certifications
- Graduate degree preferred with ITIL V3 foundation certificate
Skills:
- Excellent written and verbal skills.
- Excellent ability to create and document process using Office 365 tools.
- Excellent excel, power point and presentation skills
- Advanced understanding of ITIL processes and principals.
- Advance understanding of Desktop Support environment.
- Basic understanding of Data Center, Network and Voice infrastructure
- Advanced written and verbal skills.
- Advanced ability to create and document process.
- Ability to lead and influence large cross-functional teams.
Physical Requirements/Working Conditions:
- Ability to physically perform general office requirements.
- Must be able to perform essential responsibilities with or without reasonable accommodations.
- Travel including overnight domestic trips may be required.
Job Segment:
Program Manager, Project Manager, Data Center, Technical Support, Manager, Management, Technology