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Senior Encounter Data Business Analyst - Menands, NY

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Date: Jul 4, 2019

Location: Albany, NY, US

Company: NTT DATA Services

Req ID: 53067 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Clients include more than 1,800 hospitals, 2,200 long-term care facilities, 225 acute care facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders.


NTT DATA Services currently seeks a Senior Encounter Data Business Analyst to join our team in Menands, NY.

The Senior Encounter Data Business Analyst will perform extensive business and technical analysis of the existing Encounter Data collection and data analytics system and evaluate possible enhancements and alternatives to the system and to meet current and future business needs.  Analysis will include assessment of capabilities, cost/benefits, and timelines and assist in making recommendations and alternatives to enhance/replace the system. The Senior Encounter Business Analyst will be working closely with the client leadership, specifically the Director and senior executives and with Encounter Data system vendors.


Role Responsibilities

  • Review current Encounter Data system functionality
  • Assess current state and develop future state functional requirements for encounter data system
  • Research options in industry and other states for solution options
  • Gather information from management, stakeholders and users to identify and document business and system issues, defects, gaps and identify current business and program needs
  • Review system requirements and system design documents from vendor for enhancements and validate level of effort and resource estimate for staffing and schedule
  • Identify and resolve risks and issues impacting the progress and outcome of the project
  • Lead triage efforts of system, software, or data issues and coordinates remediation efforts
  • Research and provide recommendations to management on critical business decisions
  • Create business artifacts, business flows, and requirements mapping as needed
  • Collaborate with other project areas to provide subject matter expertise and assistance as applicable
  • Perform periodic assessment activities with focus on requirements traceability and testing
  • Attend project and status meetings
  • Collaborate with other team members to provide subject matter expertise and assistance as applicable
  • Ensure that all project identified processes and methodologies are executed and followed as applicable
  • Employee is expected to undertake any additional duties as they are assigned by their manager


Basic Qualifications 

  • Bachelor’s degree
  • 2 years Encounter data system / business analysis experience
  • Experience in data analytics and data analysis
  • Experience in healthcare and managed care plans and systems
  • MMIS experience
  • Solid understanding of systems development and input/output modeling
  • Experience working on large, complex systems projects
  • Knowledge of PMBOK


Nice to Have

  • Strong written and verbal communication skills
  • Experience conducting meetings and making presentations
  • Strong problemsolving and customer service skills
  • Team player and a consistent, dependable performer with an excellent work ethic, flexible “cando” attitude, and a results-driven commitment to success
  • Ability to apply industry best practices and future state/federal mandates to existing systems
  • Excels at using quantitative data to drive recommendations and decisions
  • Ability to manage vendors and third parties effectively driving to meet commitments and milestones
  • Knowledge of CMS Certification process and requirements
  • Knowledge of industry standards, PMI, CMMI, NIST, and IEEE



This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Nearest Major Market: Albany

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