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Work Order Response Lead

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Date: Jun 5, 2022

Location: Anniston, AL, US

Company: NTT DATA Services

Req ID: 180590 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Work Order Response Lead to join our team in Anniston, Alabama (US-AL), United States (US).

Position's General Duties and Tasks:

In the Work Order Response Lead role, you will be Responsible for the receipt, preparation and coordination of Work Orders received from the Government. Coordinates with the finance, logistics support team, mission support team, instructor assignment/qualification coordinator, and others to ensure accurate responses are provided to the Government. 


Candidates for this position will be required to adhere to NTT DATA’s and its clients’ COVID-19 health and safety protocols. NTT DATA is committed to complying with the Safer Federal Workforce Task Force COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors to the extent it is enforced by the federal government or any of its clients. If this position becomes subject to a COVID-19 vaccination mandate based on applicable law or client requirement, candidates will be required to become fully vaccinated as defined by NTT DATA or be approved for an exemption in accordance with applicable law.


Basic Qualifications: 

  • 5 years of experience managing multiple simple projects or at least one medium-sized project, managing the identification, resolution and escalation of project risks and issues, and coaching and mentoring team members.

  • US Citizen 

  • Undergraduate degree or equivalent combination of education and work experience 

  • Must successfully pass a background investigation 


Preferred Qualifications: 

  • Excellent understanding of IT project management principles and techniques  

  • Demonstrates strong proficiency in the specific tools that are available and required as part of the company’s project management information system  

  • Strong ability to identify, develop and quantify any required corrective action plans 

  • Strong ability to ensure that effective project controls are in place to monitor project or program performance  

  • Strong capability at providing effective performance reporting for the client and company in order to monitor the progress of the project

  • Excellent facilitation and communication skills 


About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Nearest Major Market: Anniston

Job Segment: Project Manager, Consulting, Program Manager, Technology, Management