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QA Testing Analyst

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Date: Mar 31, 2023

Location: Auburn Hills, MI, US

Company: NTT DATA Services

Req ID: 222012 


NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.


We are currently seeking an Office 365 Quality Assurance (QA) Analyst to join our team. This position will be a hybrid role working onsite at our client's location in Auburn Hills, Michigan at least 2 days per week. Working hours will be approximately 8:30am – 5:30pm Eastern Time. Must hold a valid driver’s license as it may be necessary to drive for certain testing activities.


Job Responsibilities Include:

  • Support our End User Computing Team as they roll out new tools and products to the business user
  • Be part of an O365 product team and do exhaustive testing of new O365 features before they are enabled and rolled out to end users
  • Perform exhaustive testing of existing features and end user tools which are already in the environment e.g., new Teams room tablet that end users will use to join meetings from the conference room
  • Support the rollout of new features through end user training or development of user guides
  • Support the remediation of end user issues that are reported to the service desk
  • Build a suite of reusable test artifacts that can be used for ongoing regression testing


Basic Qualifications:

  • Minimum of 5 years of experience in overall Quality Assurance Testing
  • Minimum of 1 year of experience testing Office 365


Preferred Skills:

  • Strong understanding of QA Methodology
  • Adherence to process / standards
  • Ability to support process development in a new area of end user computing QA
  • Ability to develop a robust test plan for a new project / rollout
  • Ability to estimate testing efforts on a project / new rollout
  • Test case development
  • Familiar with various testing techniques
  • Familiar with various test & defect management tools, such as JIRA
  • Able to offer recommendations for process improvement and carry out a plan to implement changes
  • Able to work in a faced paced environment often testing across multiple environments at the same time


About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud, and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.


NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.


For Colorado Candidates:

In compliance with the Colorado Equal Pay Transparency Rules, NTT DATA provides a reasonable range of compensation for roles that may be hired in Colorado. For a candidate in the state of Colorado only, the starting pay range for this role is $68,700 – 113,400. Actual compensation will depend on a number of factors, including actual work location, relevant experience (internal or external), technical skills, and other qualifications.


This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.




Job Segment: Quality Assurance, Cloud, Business Process, Testing, Consulting, Technology, Management