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Date: Jan 2, 2018

Location: Austin, TX, US

Company: NTT DATA Services

Req ID: 13349 

 

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

 

NTT DATA Services currently seeks a Client Platforms Engineer to join our team in Austin, TX.  Candidates local to Austin, TX are strongly preferred. 

 

 

The individual will be responsible for:

  • Engineer IT End User Computing solutions by understanding business requirements
  • Create and maintain endpoint images using tools such as Microsoft Deployment Toolkit and User State Migration Tool along with MS System Center Configuration Manager
  • Create software deployment packages utilizing tools such as Admin Studio
  • Follow standard ITSM/ITIL processes and procedures
  • Provide service and/or technology leadership owning the direction and roadmap of an IT EUC service/technology with a focus on EUC hardware and software
  • Actively participate and be available for IT related escalations as required
  • Ensure standards and solutions are in place and updated for PC configuration of hardware, operating system, drivers, and associated EUC software
  • Provide communications on all escalated issues to management and other support teams
  • Document progress of escalated incidents
  • Support the current operating system and the desktop image on the Microsoft Windows workstations, laptops and tablets
  • Update, as well as, maintain Windows 7 and Windows 10 Operating System WIMs, Driver Packages, Boot Images, and Operating System Task Sequences via SCCM and the MDT UDI Wizard Designer

 

Basic Qualifications:

Minimum of 5 years work experience with end user support - desktop support

 

Preferred skills:

  • Tier 3 SME for desktop - strongly desired
  • SCCM administration knowledge (software deployment and imaging experience)
  • ITIL/ITSM processes and procedures knowledge
  • Citrix Virtual Desktop Wise environment experience
  • ServiceNow ticketing system
  • Windows 10 
  • MDT UDI Wizard Designer
  • Powershell scripting experience (Other scripting languages accepted)
  • Configure and deploy packaged applications in SCCM using the Application Model
  • Patch management – distribute monthly Microsoft patches via SCCM

 

This is an hourly or FTE position.  This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                

                     

About NTT DATA Services

 

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

 

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit nttdataservices.com to learn more.

 

NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

 

 

 


Nearest Major Market: Austin

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