Share this Job

Date: Apr 1, 2018

Location: Austin, TX, US

Company: NTT DATA Services

Req ID: 16483 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a VoIP Systems Engineer (Cisco) to join our team in Austin, TX.  Candidates local to Austin, TX are strongly desired. 



The individual will be responsible for the following:


  • Assist and lead the design and implementations of Cisco Unified Communications and Collaboration products such as Call Manager, Call Manager Express, Calabrio, VCS Expressway, Contact Center & Unity VM
  • Perform basic configuration and installation of Cisco mid to small level routers and switches
  • Perform software upgrades on existing Cisco voice environment
  • Administer and maintain Cisco Unity and Jabber implementation
  • Maintain and troubleshoot call recording solution (Calabrio)
  • Provide administrative and end user training for Cisco voice deployments when needed
  • Provides guidance & leadership to less experience engineers
  • Prepare client documentation including Network designs, Network Assessments, IPT Questionnaires, Implementation Plans and post implementation documentation
  • Assist with Network Operations center Service requests and Trouble tickets on an as needed basis or on a scheduled rotation basis
  • Traffic engineering, circuit acceptance and troubleshooting with enhancements to the voice and video network architecture and deployment efforts.



Basic Qualifications:

Minimum of 3 years work experience with VOIP engineering


Preferred skills:

  • CCNP Voice 
  • CCNA




This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Nearest Major Market: Austin

Job Segment: Cisco, Telecom, Telecommunications, Consulting, Cloud, Technology