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SFDC Technical Cloud Consultant

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Date: Jun 11, 2022

Location: BLR-CHN-PUN-NOI-HYD-GUR, KA, IN

Company: NTT DATA Services

SFDC Technical Cloud Consultant 

 

How You’ll Help Us: 

As a Cloud Consultant, you will have the opportunity to get in on the ground floor of a new division created within one of the largest technology providers in the world. We are building the next generation of digital services company and believe clients are ready for a more nimble, agile partner to deliver outcomes across the SFDC platform- including Sales, Service, Marketing, Vlocity, Mulesoft, Tableau, etc.  

 

You’ll help us by viewing this opportunity as more than a job, but an opportunity to mold the business and as a place to grow your career with a core group of highly talented individuals across the US, Costa Rica, Canada, and India. We put an emphasis on training, improving consulting skills, and helping you achieve certifications. You’d be joining a company that has 3,000+ SF certifications, so you know you are part of a highly skilled team that values investing in team education and skill-building.  

 

Why the Role Is Important: 

Our Cloud Consultant are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of Cloud Consultant provides our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised. 

 

Once You Are Here, You Will: 

  • Maintain overall responsibility for technical resolutions as per the customer standards/requirements to ensure the success of the project 

  • Understand that the essential importance of business and technical processes is interrelated for project success 

  • Daily activities include but not limited to: 

  • Understand customer requirements from BA and seek clarifications 

  • Ownership for resolution of Incidents, minor and standard changes for the respective technology tower  

  • Update PM on issues/roadblocks in adhering to the timelines for tasks allocated 

  • All development should comply Salesforce.com recommended standards and avoid creating duplicate Fields, Objects, Validation or any Configurations etc.  

  • Attend Project Meetings as set up by PM and provide updates on status of tasks allocated 
     

 

 

 

 

 

 

 

 

 

Required Qualifications: 

  • Minimum 6+ years of related SFDC experience as a cloud consultant 

  • Salesforce Administrator Certification 

  • Sales or Service Cloud Certification  

  • Minimum 3+ years of Salesforce.com configuration, workflow and approval process, organizational security controls, sharing rules, queues and public groups, role hierarchy and user profiles, Data Migration process from legacy systems and Reports and dashboards 

  • Minimum 3+ years’ experience working with the overlap of business and technical processes to drive design solutions and form/drive related plans.  

 

Ideal Mindset: 

  • Encouragement. You are the leader and provide motivation, direction, and support to your team. 

  • Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations.  

  • Strong work ethic. You are a team player and lead by example.  

 

Location: 

Remote with minimum client travel expected (under normal operating conditions post-COVID) 

 

Applications should include resume. 


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