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Delivery Manager

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Date: Mar 25, 2021

Location: Baltimore, MD, US

Company: NTT DATA Services

Req ID: 113995 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Delivery Manager to join our team in Baltimore, Maryland (US-MD), United States (US).

 

Qualifications for the Delivery Manager:

  • The Delivery Manager position requires a bachelor’s degree in Computer Engineering, Engineering, Computer Science, Information Technology, or related field of study plus 5+ years of experience in the job offered.
  • Requires demonstrated experience with the Information Technology industry including:
    • 5+ years experience in relevant Healthcare and Provider industry experience.
    • 5+ years experience in IT support and production escalations inclusive of Incident response that comprises problem, defect, and change lifecycles.
    • 5+ years experience in End-to-end management of lifecycle projects using project management standards.
    • 3+ years experience and expertise using ServiceNow (SOM) ITSM tool.
       
      Desired Skills:
    • Experience supporting transition and transformation projects involving large, distributed user bases.
    • Experience managing a highly leveraged service environment.
    • Strong knowledge of and experience applying an ITIL Service Framework and implementation.
    • Ability and willingness to travel to various client sites throughout the Maryland and/or Washington DC areas as directed.
    • Excellent written and oral communications skills.
       

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

 

 

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