Organizational Change Management Consultant

Req ID: 59691 

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

NTT DATA Services currently seeks a Organizational Change Management Consultant to join our team in Baltimore, Maryland (US-MD), United States (US).

Additional duties include:

• Apply a structured change management approach and methodology for the impact to personnel caused by projects and change efforts
• Identify potential personnel risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns
• Understand client's organization and change management issues, explain the factors involved and shape organizational solutions to deliver value to the client
• Conduct organizational change readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner
• Support the execution of change management plans by employee-facing managers and business leaders
• Develop a set of actionable and targeted change management plans – including communication plan, sponsor roadmap, coaching plan, training plan, stake holder analysis and resistance management plan
• Support training and coaching, work closely with communications, HR and organization development teams to support the implementation of the plans
• Be an active and visible coach to executive leaders who are change sponsors
• Create and manage measurement systems to track and report on adoption, utilization and proficiency of individual changes
• Identify resistance and performance gaps, and work to develop and implement corrective actions
• Assist with draft communications regarding workforce and organizational transitions and assist as needed with facilitating meetings
• Identify potential personnel risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns
• Help re-align the organization, its people, and their actions with critical businesses
• Develop surveys, newsletters, and other communication materials as needed
• Facilitate project meetings, assign and manage tasks for change activities
• Support status reporting requirements and timelines

Employee is expected to undertake any additional duties as they are assigned by their Manager.

Minimum Qualifications:

• College Degree in Organizational or Cultural Change Management or equivalent business experience
• Minimum of 4 years’ experience related to the successful delivery of change management work in the disciplines of change management methodology, job/role design, stakeholder engagement, sponsorship alignment, communication planning, training/performance support and organizational readiness
• Excellent written and verbal communication, problem-solving and customer service skills
• Prosci Change Management certification a plus
• Demonstrated experience conducting meetings and making presentations

Additional Qualifications:

• Must be a team player and a consistent, dependable performer with an excellent work ethic, flexible "can-do" attitude, and a results-driven commitment to success
• Strong analytical and critical thinking skills
• Experience using SharePoint and Microsoft Office applications
• Ability to work independently and manage work to a defined schedule

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit nttdataservices.com to learn more.

NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.