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Sr. Program Manager

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Date: Nov 20, 2021

Location: Baltimore, MD, US

Company: NTT DATA Services

Req ID: 155444 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Sr. Program Manager to join our team in Baltimore, Maryland (US-MD), United States (US).

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Sr. Program Manager to join our team. Position will be primarily Remote except for occasional in person meetings based upon the customer’s request and deliverables.

 

Duties/Responsibilities

  • Manages a large, complex set of IT initiatives.  Project complexity may be caused by extensive scope, interdisciplinary involvement, short timeframes, large project teams, a challenging client environment, cutting-edge technology environment, high-availability and system performance requirements, multi-geographic team distribution, or all of the above.
  • Demonstrated ability to understand stakeholder priorities and constraints, building credibility, establishing rapport, maintaining communication, and successfully managing expectations through a transparent framework.
  • Champion and promote service improvements on an ongoing basis to continually improve quality and customer satisfaction with IT services
  • Drives successful project completion by coaching, consulting, managing and resolving issues, allocating resources, and maintaining team productivity and morale in high- pressure situations.
  • Lead and contribute to a team responsible for the design, development, and implementation of critical business applications.
  • Implement system integration requirements related to client applications as required.
  • Participate in definition of end user requirements of new and/or existing customer application implementation projects.
  • Create and maintain system-related documentation, such as standard operating procedures (SOP), business requirements, process flows, data maps, configuration worksheets, etc. with all pertinent project information.
  • Leads and mentors other team leads and project managers.
  • Initiates, supports and participates in communications and negotiations with customer.
  • Plans, directs and coordinates systems analysis and programming activities.
  • Provides guidance in strategic systems planning to project teams. The Program Manager is responsible for preparing incoming management for transition from implementation to business operating stage.                                                                                                                              
  • Must have managed a program of 50+ resources with multiple task orders

 

Required Experience/Education

  • 15+ years of relevant experience
  • Undergraduate Degree or Equivalency
  • 5+ years’ Experience in Systems Development Methodology and Agile Methodologies
  • 5+ years’ experience with Software Development and support project life cycle
  • Healthcare and Medicare experience desired

 

Certifications & Skills

  • Required Certification:  PMP
  • Claims processing experience desired
  • ITIL Certified desired
  • Agile Certifications desired

 

 

Residency Requirements

Applicants selected will be subject to a Public Trust background security investigation and may need to meet eligibility requirements for access to sensitive information.  Must have US Residency in the least three out of the last five years. US Citizens or Permanent Residents preferred.

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion. Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EEOOfficer@nttdata.com for assistance.


Nearest Major Market: Baltimore

Job Segment: Program Manager, Consulting, Manager, Cloud, Systems Analyst, Management, Technology