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Date: Dec 23, 2017

Location: Bangalore, KA, IN

Company: NTT DATA Services

Req ID: 9788 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Configuration Specialist Advisor to join our team in Bangalore, Karnātaka (IN-KA), India (IN).



10-12 years of experience in 1E Suite and Microsoft SCCM  Understands and applies principles, concepts, theories, technologies and standards of professional field.  Should have the capability to lead a team of L2/L3 engineers and work on 24/7 shifts  Should be able to create shift rosters for 24/7 model  Act as a single point of contact for all 1E Shopping/Nomad/PXE Anywhere issues  Excellent technical knowledge on technologies like 1E Shopping/Nomad/PXE Anywhere/Microsoft SCCM.  Support the team with various troubleshooting activities  Experience handling P1/P2 issues Experience on service management tools like Service now Monitoring of ticket queues and ownership of 1E/SCCM L3 tickets  Good working knowledge and demonstrated ability utilizing systems, tools and procedures to accomplish job. Builds deeper understanding of processes, procedures, customers and organization. Assists program or process development and implementation. Coordinates activities and processes. Assumes responsibility to improve service, efficiency and quality of work.Working knowledge of current configuration management software ex. System Centre Configuration Manager (SCCM).Interfaces with customer and account based teams on projects.Performs complex troubleshooting activities.Provides 3rd-level technical support in resolving internal and customer technical issues. Qualification:BE/Btech in Information technology or related streamsCertifications:  ITIL foundationMicrosoft certification


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




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