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Delivery Specialist

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Date: May 24, 2019

Location:

Company: NTT DATA Services

Req ID: 38436 

 

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

 

NTT DATA Services currently seeks a Delivery Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

 

 

Support for client's Third Party Providers or Suppliers that connect to Client through B2B or Collaboration Services.  Client partners are based in approximately 75 countries.  The role includes coordination with multiple teams (internal and external) to implement collaboration solutions from a service catalogue, overseeing the onboarding of the External Workers, providing training and support for the External Worker Super Users and taking part in operational meetings with the Clients.  This role is client facing focussed and requires strong customer facing skills.

 

General Overview of Services

Assessment - Evaluation to determine level of effort required to outsource an existing business capability. Review the capability of the External Worker to adequately supply the service and support access to Client Systems.


Solution design - Interpretation of Business requirements into a solution package.  Made up of the following services: Connectivity, Account Provisioning, Application Provisioning and File Exchange & Collaboration

 

Solution Implementation - Coordination with relevant Client and Partner IS teams to implement solutions

 

Account Provisioning - Provide cross functional oversight and problem management of the account provisioning process

 

Partner Management (Training & Support) - Train External Super User team and provide on-going support and management of Client's External Workers

 

Service Lifecycle Management – Management of the solution lifecycle and change control (design, deployment, connectivity, functionality and performance)

 

Needs to have overall "big picture" technical understanding of network and application systems.

Requires excellent verbal and written communication skils with client facing expertise.

Needs to be able to think "outside-the-box" for connectivity solutions.

Self-driven individual that can work within a team environment.

Must be able to work in rotational shift (with flexibility).

 

 

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                

                     

About NTT DATA Services

 

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

 

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit nttdataservices.com to learn more.

 

NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

 

 

 


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