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Helpdesk Senior Associate

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Date: Jun 22, 2022

Location: Bangalore, KA, IN

Company: NTT DATA Services

 Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes.

  • Record, Update and Escalate Support issues to the next level in a timely manner.
  • Support all IT onboarding activities for end-users •
  • Work with our internal IT Teams on system testing, integration and maintenance. •
  • Engage in discovery of new IT business tools, to support our business users as well as our internal IT Team.
  • Seek, Suggest, Evaluate and implement process and Technology improvements. •

Willing to learn & grow in other IT Business areas

Job Segment: Help Desk, Information Technology, Technology