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Messaging Services Senior Specialist

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Date: Jul 28, 2022

Location: Bangalore, KA, IN

Company: NTT DATA Services


                               Messaging Services Senior Specialist



  • Typically, the Messaging Services Senior Specialist is the Subject Matter Expert (SME) with Microsoft Exchange, Office 365 within Unified Messaging and Communication.


  • Good understanding and knowledge on Boundary Services, Relay server management, Ironport & Archiving solutions and Microsoft Teams.


  • Advises in support and maintenance of the Microsoft Office 365


  • Advises team in the maintenance tasks associated with the support, modification and updation of Messaging software systems. Works with more senior team members in performing patching, upgrades, etc. 


  • Administrator who specialized in Exchange On Premise (2013 to 2019), Exchange Online and Boundary Services (EOP, ATP, ProofPoint and Cisco IronPort)


  • Administrator should also have generalized knowledge in other Office 365 core applications such as SharePoint, OneDrive and MS Teams


  • Handles day to day Incident and Request management tasks


  • Is responsible for identifying and contributing to automation solutions (e.g.: PowerShell coding)


  • Extensive and thorough knowledge on Outlook, OWA Client related issues.



Basic Qualification

  • Minimum 5+ years of experience supporting multifarious Messaging environment
  • Expert knowledge on different versions of Exchange
  • Expert knowledge on Microsoft Office 365
  • Good working knowledge on Boundary Services, Relay server management & archiving solutions
  • Good working knowledge on Ironport administration and perimeter e-mail filtering administration support


Degree: Engineering graduate or Bachelor of Computer Science with relevant Messaging technology work experience.


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