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Salesforce Communications Cloud Consultant

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Date: Jan 20, 2023

Location: Hyderabad, TG, IN

Company: NTT DATA Services

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Communications Cloud Consultant to join our team in Hyderabad, Telangana, ​​​​​​​India.

  • Should have 3 to 5+ years of work experience in Salesforce.com Projects or part of 5 end to end Salesforce.com implementation project and proven experience in enterprise-level projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable success
  • Must have experience in Communications Cloud.
  • Extensive experience in the Communications/Media Industries
  • Extensive experience with configuration and customization on the Salesforce platform preferably in SFI Communications Cloud (Vlocity) and Experience in day to day development/configuration in Vlocity
  • Excellent communication skills, written, verbal, and interactive when online
  • 3+ years of work experience in creating custom user interfaces with Visual force, developing custom business logic in APEX, writing test classes and other standard Salesforce.com configurations 
  • Hands on experience on Omni Studio and Vlocity implementations are must
  • Providing hands-on development capability for both strategic and small change – this could include designing, documenting and implementing workflows & hands on expertise with coding and scripting
  • The role will work as part of squad supporting both live service, enhancing the product and delivering a Salesforce remediation project
  • The candidate will need to have strong technical skills as well as strong stakeholder skills being able to translate business requirements into a technical solution and be able to articulate this to a range of stakeholders. A depth of knowledge is key especially in areas relating to roles, permissions and data sharing.
  • Design and implement business technology solutions focused on cloud-based business applications, specifically Communication Cloud 
  • Involved in developing business requirements, specifications, process flows, application design, application configuration, testing, and deployment
  • Expertise in creating custom user interfaces with LWC / Aura Component
  • Should have strong development experience in Lightning Platform
  • Platform Developer 1, Administrator Certifications are mandatory
  • We would appreciate the following certifications: Vlocity Platform Developer; Vlocity EPC/CPQ Specialist; Salesforce CPQ Specialist; Vlocity Communications Developer or relevant

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.


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