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Systems Integration Senior Analyst

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Date: Jun 16, 2022

Location: Bangalore, KA, IN

Company: NTT DATA Services

Req ID: 188149 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Systems Integration Senior Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

  • Install, configure, tune, maintain, and monitor Windows 2003/2008 Enterprise server

 

    • Provide Windows server administration within an Active Directory environment

 

    • Use monitoring tools  to oversee multiple Wintel systems operating within a defined support operations area

 

    • Troubleshoot Wintel systems with remote technology such as iDRAC and RDP

 

    • Collaborate with clients to develop, implement, and review customer relations service improvement programs

 

    • Implement core business processes and assist the client with process improvement initiatives

 

    • Recommend changes to policies and establish immediate procedures

 

    • Ensure that service is delivered on time and within budget by maintaining communication with customer staff and management

 

    • Interact with subordinate supervisors, customers, and/or functional peer group managers

 

    • Analyse, log, track, and resolve complex issues pertaining to networking connectivity issues, printers, Windows servers, and applications

 

    • Coordinate hardware and software installations, as well as upgrades

 

    • Isolate and diagnose common Wintel system problems and document system events to ensure continuous functioning

 

    • Coordinate and monitor troubleshooting, testing, upgrades, and configuration of Wintel (Windows / VMware) system files and services

 

    • Prepare for and prescribe approaches to possible downstream implications

 

    • Utilize standard corporate tools to record change and problem activities

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.


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