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SAP CS Consultant S/4 HANA

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Date: Feb 8, 2023

Location: Bucharest, B, RO

Company: NTT DATA Services

Req ID: 221300

 

Competitive salary | Remote in Romania + frequent travel within Europe

 

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

 

NTT DATA Services is currently looking for an SAP CS Consultant S/4 HANA for our growing team in Romania.

 

Responsibilities

Our SAP S/4 HANA implementation CS Consultant will lead a team chartered with the implementation of SAP S/4 HANA. Duties include but may not be limited to:

  • Educate local teams on basis SAP S/4 HANA Customer Service (CS) functionality, and SAP S/4HANA, in general.
  • Refine Customer Service process scope, identifying any gaps when necessary.
  • Perform system demonstrations designed to showcase the existing standard SAP S/4HANA functionality and secure buy-in from customers, while identifying any gaps, and/or requirements.
  • Translate local business requirements into related configuration requirements and perform system set-ups in S/4 HANA to meet customer requirements.
  • Identify any Reports, Interfaces, Conversions, Enhancements, Forms, Workflows and/or any other development objects necessary to bridge requirements with SAP S/4HANA functionality through the creation of Functional Specification documentation. Interface effectively with developers to translate Functional Specification documentation into Technical Specifications and the development of technical designs
  • Identify local security requirements and work with Security staff on the creation of security profiles necessary to support local needs
  • Perform field and value mappings associated with data conversion efforts
  • Perform demonstrations of the updated system, post build (Configuration and Development) activities to showcase the incorporation and validate localization requirements
  • Provide support and subject matter expertise during the execution of testing activities and resolve any specific issues identified during testing
  • Work on the development training materials incorporating requirements and deliver end user training or train the trainer workshops according to the training plans/schedules
  • Provide subject matter expert support during cutover and go-live activities and perform tasks assigned as part of cutover plan and schedules
  • Provide support post go-live and resolve post go-live issues

 

Skills

  • Several years of experience in SAP S/4 HANA and/or SAP ECC configuration and testing activities, specifically in Customer Service (CS) processes
  • Solid SAP ECC / S/4HANA CS Configuration and testing experience
  • Proven experience in multiple full life-cycle SAP implementations
  • Solid knowledge of system development methodology, project management and system architecture. Preferably involving the implementation of SAP ECC or S/4HANA, particularly Customer Service processes
  • Solid analytical / problem solving skills
  • Ability to evaluate IT and business challenges from a broad perspective.
  • Strong influencing and excellent communication skills. Ability to translate between non-technical business users and technical IT resources.
  • Strong client service attitude
  • Strong organizational and time management skills

 

Travel

In this role, you will be expected to travel frequently to other European client locations.

 

Benefits

Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

 

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

 

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