L3 Support Engineer

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Date: Jul 10, 2024

Location: CDMX, CMX, MX

Company: NTT DATA Services

Req ID: 284473 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a L3 Support Engineer to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).

Day to Day job Duties:


Actively provide support for resolution of L3 issues with detailed analysis, code fixes, and rigorous testing

Participate in Requirements gathering, design and implementation by collaborating closely with all the stakeholders

Work on supporting Product servers and clients on cutting-edge platforms.

Contribute to our continuous improvement and continuous delivery

Continually focus on enhancing the performance of the applications

Work effectively in collaboration with other team members

Implement new tool functionalities that support changing business requirements

Develop functions that automate provisioning and access management primary/secondary controls

Develop functions that help improve user experience

Provide technical feedback and support to Development teams

Perform detailed RCA of issues in production, and implement corrective actions

Validated collaboration and communication skills, being able to lead in a global environment

Understanding of Agile principles will be added advantage.


Basic Qualifications:

Hands-on development experience in Core Java with at least 2 to 3 years of experience

Should have worked on 2 /3 Projects in Java tech stack.

Candidate should be ready to take up coder pad interview with us.


About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Job Segment: Cloud, Testing, Developer, Java, Consulting, Technology

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