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Technical Analysis Analyst

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Date: Nov 28, 2022

Location: Canton / Quincy, MA, US

Company: NTT DATA Services

Req ID: 206644 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Technical Analysis Analyst to join our team in Canton / Quincy, Massachusetts (US-MA), United States (US).

Responsibilities:

  • Performs troubleshooting parts replacement, system upgrades, advanced deployment, and repair on desktops / notebooks/ printers.
  • Uses advanced tools /technical knowledge to remediate client problems and conduct scheduled installations.
  • Provides technical feedback on technical process issues to improve overall service delivery.
  • May act as team lead at times and coach team members.
  • Strong client service skills
  • Ability to physically perform general office requirements.
  • Must be able to perform essential responsibilities with or without reasonable accommodations.
  • Travel including overnight domestic or international trips may be required.

 

Basic Qualification:

  • Minimum 3 years of relevant IT experience.
  • Undergraduate degree or equivalent combination of education and work experience.
  • Minimum 3 years of  experience within a Windows operating system environment.
  • Minimum 3 years of experience of Linux/Unix operating systems

 

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About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.


Nearest Major Market: Boston

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