Share this Job

Date: May 10, 2019

Location: Carlsbad, CA, US

Company: NTT DATA Services

Req ID: 47344 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Transition Manager to join our team in Carlsbad, California (US-CA), United States (US).



The Transition Manager will be responsible for leading the transition in activities will include planning, managing, and executing a thorough Transition Planning process by ensuring that all tasks within the following areas are assigned owners and are completed in a timely fashion:


  • Create a tailored approach and plan to transition using both NTT DATA and industry benchmarks and guidelines.
  • Integrate tools and automation into transition solutions to accelerate and optimize the overall solution.
  • Relationship, Expectation, and Communications Management
  • Resource Planning, Identification, Orientation, and Training;
  • Infrastructure Readiness and Work Environment Set-Up;
  • Engagement/Delivery, Transition, and KAP Management
  • Providing coaching and guidance to all individuals supporting the Transition project, including Delivery Executives down to consultants;
  • Providing oversight of the overall Transition Management and ensure that all the commitments made in the Statement of Work are completed;
  • Assisting the delivery manager in educating the client on Transition process and critical success factors for successful completion of Transition;
  • Directing the development of transition processes tailored from the appropriate Framework(s) to meet an engagement’s specific requirements;
  • Directing the development of knowledge acquisition plans and providing guidance/direction to Application Managers to execute successful Knowledge Acquisition;
  • Providing guidance to the delivery management team in defining/implementing the appropriate Framework(s) processes;
  • Supporting the delivery manager in providing reporting and measurement to the client;
  • Communicating/coordinating with all locations within the global delivery team to ensure that milestones are met as per plan;
  • Reviewing recommendations for AMO tools implementation and involving tool support team for effective and efficient implementation;
  • Ensuring that productivity, acceptance, change, issue and risk management processes are effectively followed during the Transition;
  • Supporting the delivery management team in driving Transition and Outsourcing awareness/education around the global delivery model;
  • Producing weekly status report on Transition for use by delivery manager to report to the client, and regional and business line(s) management;
  • Escalating issues to senior management (region, business line, or supporting organizations) that could adversely impact the engagement, client relationship, or successful completion of the Transition project
  • Directing the development of all defining documents through proper utilization of resources assigned to the engagement;
  • Seamlessly disengaging by ensuring all activities defined in the Transition Manager's Work Assignment have been completed or assigned appropriate ownership


Travel: Need to travel 5 days a week during the transition period to ensure successfull transition and represent NTT DATA leadership to lead the team towards the success


Basic Requirements:

  • 5+ years of experience in IT leadership as a Project/Program Manager, Delivery Manager or Transition Manager
  • Experience managing at least 1 large IT global delivery or Application Outsourcing engagement in a large account or environment.
  • 2+ years experience with an IT Consulting and Solution provider


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Nearest Major Market: San Diego

Job Segment: Consulting, Manager, Technology, Management