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Helpdesk Senior Associate

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Date: Jul 30, 2019

Location: Casablanca, CAS, MA

Company: NTT DATA Services

At NTT DATA we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

Req ID: 49941  



Required Skills & Competencies:

  • Fluent in French and Spanish with a good level of English
  • Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills
  • Good organizational and interpersonal skills
  • Excellent telephone and customer handling skills
  • Ability to handle stressful situations and deal professionally with irate customers
  • Certificate/Diploma in computing
  • Working knowledge of PC architecture/technology

Preferences :

  • Certificate/Diploma in computing
  • Working knowledge of all Microsoft software and basic knowledge of legacy operating systems
  • Working knowledge of PC architecture/technology



This is a full-time salaried position with a group company within NTT DATA.  Please note, 1099 or corp-2-corp contractors will NOT be considered. This position is only available to those interested in direct staff employment opportunities.  We offer a full comprehensive benefits package that starts from your first day of employment.

Job Segment: Help Desk, Information Technology, Technology