Share this Job

Business Readiness Consulting Leader

Apply now »

Date: Jan 13, 2021

Location: Charlotte, NC, US

Company: NTT DATA Services

Req ID: 108891 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Readiness Consulting Leader to join our team in Charlotte, North Carolina (US-NC), United States (US).

Our Business Readiness Consulting Practice

Our Consulting organization has a proven track record of delivering high-impact business results for clients. As “the people people”, the Business Readiness Consulting Practice focuses on the people and process side of business, improving outcomes and driving ROI through our clients’ most challenging initiatives. Our consultants work across industries, bringing expertise in People & Organizational Change, Business Analysis and Process Optimization, and Strategic Program and Project Management disciplines.


If you enjoy preparing people for sustainable change, helping others embrace a new culture, solving complex problems, and building client strategies, this role is for you!


Core Values / Key Cultural Aspects of NTT DATA Business Readiness Consulting Practice:

  • Learning, coaching, and continuous improvement – curious consultants are successful consultants
  • Creativity and thoughtful analysis – the combination creates better solutions
  • Diversity of all kinds – it drives innovation and a better world for all
  • Authenticity and an assumption of positive intent – we succeed together


The role


NTT DATA is seeking a dynamic Business Readiness / OCM Consulting Senior Leader to delight our clients and help build a successful Business Readiness Consulting Practice. As a Senior Leader in this practice, your typical day will include both client and internal practice contributions:

Client contributions:

  • Be an expert, senior advisor to global clients embarking on a change initiative.
  • Develop and lead comprehensive and customized Business Readiness and OCM strategies to maximize employee adoption and minimize resistance.
  • Lead a team that drives faster adoption, increased utilization, and greater proficiency of affected employees to increase benefit realization, value creation, ROI, and achieve the desired business results and outcomes for clients.
  • Lead efforts for change readiness, adoption baseline, measurement, and monitoring to assess effectiveness of business readiness activities. 
  • Design, mobilize, and manage a network of change advocates.
  • Apply best practice OCM methodologies to develop a customized client change management approach.
  • Identify new and innovative ways to accelerate clients through their change journey.

Internal practice contributions:

  • Coach, manage, and mentor the next generation of consulting leaders to high-performance / high results. 
  • Contribute to business development in the form of solution design, client proposals, budget forecasting and management, engagement planning,resourcing and management.
  • Build internal network and partnerships for business expansion opportunities and practice and career growth.
  • Engage in recruiting and hiring processes including evaluating potential candidates and interviewing.
  • Research and build out new services for clients to stay ahead of the curve.
  • Lead the development of thought leadership, collateral, tools and templates.


  • You have a bachelor’s degree in business, HR, organizational development, I/O psychology, communications, or equivalent combination of related education, training, and experience.
  • You have 8+ years recent Big 4 and/or boutique consulting firm experience where through industry presence and drove the development of collateral/assets, as well as built and managed client and executive relationships.
  • You have 5+ years’ experience driving new business by owning and defining offerings & leading go-to-market programs. You developed and presented custom solutions and pricing estimates, which required you to identify market priorities & partnered with sales & client teams.
  • You have 8+ years’ experience leading successful OCM initiatives & organizational transformation solutions in support of large-scale programs focused on the people side of change using a methodology-driven approach.
  • You have been responsible for managing delivery of work totaling $5M+ in revenue/project budget with 100% deal margin achieved.
  • You have 5+ years experience building, leading, coaching, and managing a matrixed and cross-functional team of up to 20 members.
  • You have Prosci, ACMP or an equivalent OCM certification.
  • You have the ability to travel 50% or more of the time as COVID 19 restrictions are lifted.


Preferred Skills


  • You have impressive communication skills. You have experience crafting thought leadership including industry white papers and compelling go-to-market collateral.
  • You are a team player who leads by example and is a consistent, dependable performer with an excellent work ethic, flexible "can-do" attitude, and a results-driven commitment to success.
  • You have a master’s degree in business, HR, organizational development, I/O psychology, communications.



About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Nearest Major Market: Charlotte

Job Segment: Consulting, Business Development, Business Analyst, Project Manager, Change Management, Technology, Sales, Management