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Conceptual Digital Content Copy Writer

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Date: Oct 2, 2021

Location: Charlotte, NC, US

Company: NTT DATA Services

Req ID: 145444 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Conceptual Digital Content Copy Writer to join our team in Charlotte, North Carolina (US-NC), United States (US).

Job Duties and Responsibilities:

  • You will seek a deep understanding of how the business works, the customer segments served, and the guidelines that govern the work.
  • You'll partner with the Experience Design team (including UX Design, Research, Analytics, and Operations) to define strategy, and produce customer-centered content across channels.
  • Note: This role is ideal for someone with solid content strategy experience as well as hands on content authoring experience in multiple channels.
  • Key Responsibilities
  • Write/edit content and create communication strategies that set a consistent tone across all communication channels (ie Voice, Text, Email, Automated Messaging, Chat, Push Notifications, Print)
  • Partner with Research to understand user behavior and adapt content accordingly.
  • Think strategically about how content scales across channels and devices to create a holistic experience across touchpoints
  • Lead content activities and initiatives on cross-functional teams
  • Contribute to content models, style guides, patterns, and information architecture
  • Develop accessible messaging consistent with “A11y guidelines”.
  • Advocate for content strategy and design thinking throughout the broader organization

 

Basic Qualifications:

  • 3-5 years of experience in Enterprise Content Management
  • 3-5 years of experience in Web Content Management

 

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About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion. Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EEOOfficer@nttdata.com for assistance.


Nearest Major Market: Charlotte

Job Segment: Consulting, Cloud, User Experience, Technology