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Networking Advisor

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Date: Oct 22, 2021

Location: Chennai, TN, IN

Company: NTT DATA Services

Job Description

 

  • Strict adherence to defined policies, processes and procedures
  • Excellent communication skills both written and verbal
  • Assertive in communication
  • Responsibility to Manage and improvise Wireless Network environment
  • Responsible to carry out the Wireless troubleshooting on Networks
  • Handling P1/P2 incidents effectively of Wireless Network
  • Ensure earlier resolution to the issues to meet SLA
  • Ensure hardening & patching of Wireless devices(Cisco and Aruba) meet compliance standards
  • Following up with Vendors, Partners hardware & software whenever required & resolve issues by minimizing downtimes
  • Work on the Change, Service request and Incidents as per ITIL process
  • End to end Implementation of Wireless network devices, related appliances.
  • Hands-on experience on Cisco/Aruba Wireless LAN Controller and Access point is must.
  • Hands-on experience on Network protocols like HSRP, VLANS, STP, OSPF, BGP and MPLS are added advantages.
  • Hands-on Experience on Aruba and ENTERASYS L3/L2 switches and WAN Routers are added advantages
  • Hands on experience on managing device through CLI & GUI both
  • Understanding of Enterprise level of Network Operations

 

Knowledge, Skills and Abilities

  • Ability to grasp complex issues to arrive at optimal solutions
  • Strong ethics and integrity
  • Flexible to changing needs of customer, account and team
  • Excellent customer facing communication skills, customer support and knowledge of ITIL best practices.
  • Advanced experience and proven knowledge in different network Wireless products likes (CISCO and Aruba).
  • Advanced networking troubleshooting skills and extensive knowledge of web connectivity and Wireless protocols.
  • Experience deploying and supporting Wireless Controller and Access points.

Experience

  • 8 years of related experience in Wireless
  • Certification - Cisco Professional (Wireless ) or Aruba Professional

 

Shift Timings 

Should work 5 PM to 3 AM – IST.


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