Transition Lead
Apply now »Date: Feb 21, 2021
Location: Chicago, IL, US
Company: NTT DATA Services
Req ID: 111462
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Transition Lead to join our team in Chicago, Illinois (US-IL), United States (US).
Duties/Responsibilities
- Directs the execution of the transition plan and reports program management metrics to senior management per departmental standard operating procedure.
- Tests and verifies validity of implemented technical solutions, providing feedback as appropriate to the service architecture group on problems and issues.
- Follows all organizational standard operating procedure relative to cost modeling, approvals and reviews, and all other associated workflow and deliverables.
- Interacts heavily with customer IT management (including executive management), segment sales, segment services sales, segment management, internal NTT DATA services organizations, and vendor partners. Supports all product lines.
- Takes assignment of customer transition projects of varying scope, time, and complexity and complete associated project tasks and deliverables with minimal supervision.
- Bridges relationship between the pre-sales services architect and the post-sales operational business manager.
- Create detailed project plans with standards
- Implement customer projects, tracking activities, milestones, and staff requirements.
- Assist in building and maintaining a schedule and budget for the DaaS transition projects.
- Provide reports on the status of project milestones and adjust schedules accordingly.
- Control expenditures within limitations of the project budget and report major discrepancies to the Program Manager or Project Manager to ensure that customer requirements are met.
- Prepare interim and completion project reports.
- Conduct project meetings and assists the Project Manager in project tracking and analysis.
- Monitor and control the work to ensure that the project remains on track and in control.
- Interface and communicate with the project team and management.
Skills and Qualifications:
- 5+ years of Project Management and Transition relevant experience
- ITIL certification
- Experience with End-User Services / Device as a Service
- Must be US Citizen and have the ability to get clearance
- Must be willing to work out of client premises most of the time during the transition timelines (February to April 2021)
Preferred Qualifications:
- PMP certification
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.
Nearest Major Market: Chicago
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Consulting, Program Manager, Business Manager, Project Manager, Pre-Sales, Technology, Management, Sales