Transition Lead

Req ID: 111462 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Transition Lead to join our team in Chicago, Illinois (US-IL), United States (US).

Duties/Responsibilities

• Directs the execution of the transition plan and reports program management metrics to senior management per departmental standard operating procedure.
• Tests and verifies validity of implemented technical solutions, providing feedback as appropriate to the service architecture group on problems and issues.
• Follows all organizational standard operating procedure relative to cost modeling, approvals and reviews, and all other associated workflow and deliverables.
• Interacts heavily with customer IT management (including executive management), segment sales, segment services sales, segment management, internal NTT DATA services organizations, and vendor partners. Supports all product lines.
• Takes assignment of customer transition projects of varying scope, time, and complexity and complete associated project tasks and deliverables with minimal supervision.
• Bridges relationship between the pre-sales services architect and the post-sales operational business manager.
• Create detailed project plans with standards
• Implement customer projects, tracking activities, milestones, and staff requirements.
• Assist in building and maintaining a schedule and budget for the DaaS transition projects.
• Provide reports on the status of project milestones and adjust schedules accordingly.
• Control expenditures within limitations of the project budget and report major discrepancies to the Program Manager or Project Manager to ensure that customer requirements are met.
• Prepare interim and completion project reports.
• Conduct project meetings and assists the Project Manager in project tracking and analysis.
• Monitor and control the work to ensure that the project remains on track and in control.
• Interface and communicate with the project team and management.

Skills and Qualifications:

• 5+ years of Project Management and Transition relevant experience
• ITIL certification
• Experience with End-User Services / Device as a Service
• Must be US Citizen and have the ability to get clearance
• Must be willing to work out of client premises most of the time during the transition timelines (February to April 2021) 

Preferred Qualifications:

• PMP certification

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.