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HC & Insurance Operations Senior Rep.

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Date: Jun 29, 2022

Location: Coimbatore, TN, IN

Company: NTT DATA Services

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

In this role you will be responsible for:   Life Claims: - Processing Death Claims and identifying the right beneficiary(s) to provide the Claims benefit - Setting up a claim and then following up for pending requirements (if any) - Examining the received documents, payment calculation and settlement - Perform additional review before cutting the check   Health Claims: - Supporting different set of Health Claims products which includes Wellness, Critical Illness, Accident, Cancer, HI etc. - Check the eligibility of the members product wise who will undergo different set of medical examination proceeding with additional care/treatment - To perform adjudication which will cover the additional review of the medical history proceeding with medical benefits Requirements for this role include: - 0 -1 Year of experience in any Healthcare BPO - University degree or equivalent that required 3+ years of formal studies - 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. - Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements  - Ability to communicate (oral/written) effectively in English to exchange information with our client.