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Date: Jan 4, 2018

Location: Dallas, TX, US

Company: NTT DATA Services

Req ID: 10050 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Kronos Workforce Implementation Specialist - Plano, TX to join our team in Dallas, Texas (US-TX), United States (US).



Roles and Responsibilities:

- Supports the planning, design, development and configuration of the Kronos application

- Manages the Workforce Timekeeper function including:

- Maintains security related configuration (function access and data access profiles)

- Performs configuration, re-configurations, upgrades, enhancements, implementation, maintenance and user acceptance testing activities

- Supports testing activities through test environment

- Conducts production support, software upgrades, and regular audits, to ensure compliance on the use of the Kronos application

- Performs troubleshooting activities including troubleshoot issues as related to maintenance of the Kronos system and the various modules and integration components

- Conducts root cause analysis and develop resolutions for routine to highly complex technical issues; generate recommendations to avoid and/or minimize production problems and issues

- Manages the Kronos Workforce Central Suite for Human Resources and Payroll functions including:

  • Position Management
  • Organization Management
  • Performance Management
  • Benefit Setup (New Hire, Life Events, & Open Enrollment) Processes.
  • Setup and Maintain Pay Agencies & Pay Groups
  • Setup and Maintain Payroll Codes (Compensation, Deduction & Tax Codes)
  • HR Integration
  • Timekeeper Integration
  • Setup and Maintain General Ledger Systems
  • Setup and Maintain System Calendars
  • Participates in team and weekly status meetings
  • Provide on-call support with markets


The Kronos Functional Analyst is responsible for all functions necessary to support Kronos Workforce Central, Kronos Attestation, and Kronos integration with payroll, HRIS and other systems.  The position is responsible for identifying, evaluating, analyzing and recommending changes to support the Kronos application for ongoing production maintenance and troubleshooting. The Kronos Function Analyst also identifies, recommends, develops, and implements process improvements.


Basic Requirements:

- 4-6 years experience installing, supporting and configuring Kronos application

- 3+ years experience developing and troubleshooting complex interfaces for Workforce Integration Manager 6.x/7.x

- Technical experience with the following functions within Kronos: Workforce Timekeeper 6.x and 7.x, Workforce Accruals, Workforce Attendance, Workforce Scheduler, Workforce Analytics, and Workforce Attestation


Preferred Skills:

- Ability to identify and resolve performance issues

- Excellent verbal and written communication skills

- Strong analytical skills

- Experience with Kronos TeleTime, Kronos Mobile, Kronos Timeclocks

- Experience with basic Kronos reporting

- Understanding of incident, change, and problem management processes

- Understanding and experience with disaster recovery testing/preparation

- Understanding of SOX controls and gathering of evidence



This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Implementation Manager, Consulting, Information Systems, Testing, Cloud, Technology