Technical Program Manager

Req ID: 100204 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Technical Program Manager to join our team in Denver, Colorado (US-CO), United States (US).

Job Responsibilities Include:
• Manage client relationship in regard to the delivery of SLA based infrastructure, networking and desktop support services 

• Manage schedule, resources, project analysis/reporting for large programs (40+ FTEs) for maintenance of infrastructure

• Direct efforts towards supporting Infrastructure (Server, Database, Security, Network)
• Responsible for Quality Assurance past successes and success meeting SLAs– ensure best possible performance, quality, and responsiveness of applications
• Responsible for managing federal programs and required budgeting reporting and dashboarding to executives
• Responsible for driving innovation background
• Success in transitioning large projects
• Work location is Denver, CO with some travel to DC (Alaska possibly)

• Collecting, validating, consolidating SLA reports and Status report

• Identifying risks and taking preventive and corrective actions as required

• Managing daily operations and ensuring a thoroughly satisfied customer

• Listening and understanding to client problems and concerns and taking steps to alleviate them

• Establishing and managing professional relationship with the clients, contracting office and other stakeholders

• Ensuring that the applications under support meets all the functional and non-functional requirements

• Strong written and oral communication skills and an open communication style
• Strong analytical and problem solving skills
• Strong execution skills with the ability to work efficiently under pressure deliver quality results within standards and meet deadlines
• Ability to effectively articulate and present complex concepts and ideas to senior IT management, functional and business teams

• Experience with product development and product management (as indicated in the RFP document)

• Good technical understanding of .net technologies, PeopleSoft Financials domains, Datawarehouse, BI & Analytics tools

Basic Qualifications:

• 15-20 years direct experience in support and maintenance of infrastructure, networks, desktops and servers

•5+ years’ experience modernizing legacy systems and strong leadership skills

• Technical certifications such as Network+, CCNP, etc. 

• IT Service Management certification (ITIL) 

Preferred Skills:

• Certifications such as PgMP and / or PMP

• Experience in environmental safety (nice to have)
• Experience in the oil and gas industry (nice to have)

Educations:

• Bachelor’s Degree in Computer Science or relative science and technology field

INDPUBLIC

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.