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Technical Program Manager

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Date: Mar 15, 2021

Location: Denver, CO, US

Company: NTT DATA Services

Req ID: 100204 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Technical Program Manager to join our team in Denver, Colorado (US-CO), United States (US).

Primary responsibilities: • Manage client relationship in regards to the delivery of SLA based infrastructure, networking and desktop support services  • Manage schedule, resources, project analysis/reporting for large programs (40+ FTEs) for maintenance of infrastructure • Direct efforts towards supporting Infrastructure (Server, Database, Security, Network) • Responsible for Quality Assurance past successes and success meeting SLAs– ensure best possible performance, quality, and responsiveness of applications • Responsible for managing federal programs and required budgeting reporting and dashboarding to executives • Responsible for driving innovation background • Success in transitioning large projects • Work location is Denver, CO with some travel to DC (Alaska possibly) • Collecting, validating, consolidating SLA reports and Status report • Identifying risks and taking preventive and corrective actions as required • Managing daily operations and ensuring a thoroughly satisfied customer • Listening and understanding to client problems and concerns and taking steps to alleviate them • Establishing and managing professional relationship with the clients, contracting office and other stakeholders • Ensuring that the applications under support meets all the functional and non functional requirements   Required Skills: • 15-20 years direct experience in support and maintenance of infrastructure, networks, desktops and servers • Experience modernizing legacy systems and strong leadership skills • Bachelors Degree in Computer Science or relative science and technology field • Technical certifications such as Network+, CCNP, etc.  • IT Service Management certification (ITIL)  • Strong written and oral communication skills and an open communication style • Strong analytical and problem solving skills • Strong execution skills with the ability to work efficiently under pressure deliver quality results within standards and meet deadlines • Ability to effectively articulate and present complex concepts and ideas to senior IT management, functional and business teams • Experience with product development and product management (as indicated in the RFP document) • Good technical understanding of .net technologies, PeopleSoft Financials domains, datawarehouse, BI & Analytics tools   Desired Skills: • Certifications such as PgMP and / or PMP • Experience in environmental safety (nice to have) • Experience in the oil and gas industry (nice to have)

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Nearest Major Market: Denver

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