Technical Program Manager
Apply now »Date: Jan 15, 2021
Location: Denver, CO, US
Company: NTT DATA Services
Req ID: 100204
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Technical Program Manager to join our team in Denver, Colorado (US-CO), United States (US).
Job Responsibilities Include:
• Manage client relationship in regard to the delivery of SLA based infrastructure, networking and desktop support services
• Manage schedule, resources, project analysis/reporting for large programs (40+ FTEs) for maintenance of infrastructure
• Direct efforts towards supporting Infrastructure (Server, Database, Security, Network)
• Responsible for Quality Assurance past successes and success meeting SLAs– ensure best possible performance, quality, and responsiveness of applications
• Responsible for managing federal programs and required budgeting reporting and dashboarding to executives
• Responsible for driving innovation background
• Success in transitioning large projects
• Work location is Denver, CO with some travel to DC (Alaska possibly)
• Collecting, validating, consolidating SLA reports and Status report
• Identifying risks and taking preventive and corrective actions as required
• Managing daily operations and ensuring a thoroughly satisfied customer
• Listening and understanding to client problems and concerns and taking steps to alleviate them
• Establishing and managing professional relationship with the clients, contracting office and other stakeholders
• Ensuring that the applications under support meets all the functional and non-functional requirements
• Strong written and oral communication skills and an open communication style
• Strong analytical and problem solving skills
• Strong execution skills with the ability to work efficiently under pressure deliver quality results within standards and meet deadlines
• Ability to effectively articulate and present complex concepts and ideas to senior IT management, functional and business teams
• Experience with product development and product management (as indicated in the RFP document)
• Good technical understanding of .net technologies, PeopleSoft Financials domains, Datawarehouse, BI & Analytics tools
Basic Qualifications:
• 15-20 years direct experience in support and maintenance of infrastructure, networks, desktops and servers
•5+ years’ experience modernizing legacy systems and strong leadership skills
• Technical certifications such as Network+, CCNP, etc.
• IT Service Management certification (ITIL)
Preferred Skills:
• Certifications such as PgMP and / or PMP
• Experience in environmental safety (nice to have)
• Experience in the oil and gas industry (nice to have)
Educations:
• Bachelor’s Degree in Computer Science or relative science and technology field
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About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.
Nearest Major Market: Denver
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