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Project Manager

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Date: May 18, 2021

Location: Dover, DE, US

Company: NTT DATA Services

Req ID: 132299 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Project Manager to join our team in Dover, Delaware (US-DE), United States (US).


The Project Manager will work collaboratively with the client, team members, and the Centers for Medicare and Medicaid (CMS) to manage Medicaid and other HHS-related projects and lead the overall project. The Project Manager will be responsible for performing, delegating and managing the activities within the project team, working closely with the client. He/she will actively participate in the development and delivery of Advanced Planning Documents (APDs), quality management services, and associated deliverables. 

Job Responsibilities Include:
•    Client relationship and expectation management including working daily with key client leadership 
•    Ability to develop, maintain, and manage to a project schedule; including ensuring the tasks are appropriately assigned and deadlines are being met
•    Ability to develop, maintain, review, and manage project plans, risk logs, issue logs, and other deliverables essential to effective project management and/or required by the client
•    Develop client deliverables in accordance with project requirements and company documentation standards 
•    Provide recommendations to the client on critical business and project decisions 
•    Ensure that all project identified processes and methodologies are executed and followed as applicable
•    Create and sustain a culture that encourages high performance of individuals and teams 
•    Perform periodic assessment activities
•    Assist with workforce management (hiring, scheduling, staff orientation) 
•    Participate in meetings and communicate complete and accurate project status reports, risks and issues to the Client Partner and Client, as appropriate 
•    Participate in project and other stakeholder meetings, as needed 
•    Develop and submit reports as needed to the client and federal government (as required)  
•    Review and assess project schedules and project management plans for quality, completeness, compliance, and effectiveness 
•    Ensure an effective project management process (including, but not limited to risk management, schedule and cost management, change management and issue resolution) 
•    Manage, coordinate, and write Advanced Planning Documents (APDs) and manage APD teams, including:
o    Manage and coordinate Planning, Implementation, Operational, As Needed and Annual APDs 
o    Mentor team members on APD activities including development, maintenance, tracking and financial tracking/reporting
o    Mentor client project teams in understanding APD requirements specifically related to As Needed APDs
o    Participate in and/or facilitate engagement with the Centers for Medicare and Medicaid (CMS) Regional Representative to develop a collaborative working relationship
•    Manage, coordinate, and write Requests for Proposals (RFP)s, Request for Information (RFI)s, and other procurement documents for state government
•    Manage, coordinate, and measure business process improvement activities for Medicaid agencies

Basic Qualifications:
•    Bachelor’s degree and 5+ years work experience or equivalent work experience
•    Project Management Professional (PMP) Certification 
•    Minimum 5-years Medicaid affiliation with experience working with CMS and APD development and maintenance or equivalent federal agency
•    Minimum 6-years Project Management experience 


Preferred Skills:
•    Understanding of State Medicaid Manual and 45 CFR 430, 610, 611, 612, State Medicaid Director’s Letters, and APD Submission Requirements
•    Three or more years’ experience working collaboratively with CMS Regional Representative or equivalent federal agency
•    Five or more years’ experience training, guiding, mentoring project team members
•    Understanding of MMIS APD development and maintenance processes
•    Understanding of State procurement processes
•    Understanding and experience with MMIS business processes
•    Experience effectively engaging in training junior level staff 
•    Ability to write meaningful reports and plans
•    Ability to communicate difficult concepts to technical and non-technical staff 
•    Ability to communicate succinctly and accurately in written and verbal English 


About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Nearest Major Market: Delaware
Nearest Secondary Market: Dover

Job Segment: Project Manager, Consulting, Manager, Change Management, Business Process, Technology, Management