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Data Center Operations Senior Associate

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Date: May 28, 2021

Location: El Segundo, CA, US

Company: NTT DATA Services

Role Responsibilities

  • Resolving escalated data center service issues
  • Acting as key point of contact with clients on data center operations issues
  • Managing problems utilizing defined problem and change management policies and procedures
  • Supporting Data Center infrastructure by installing, maintaining and repairing hardware in order to accommodate Data Center growth

 

Shifts

  • Full Time, Sun-Thur 3pm – 11pm
  • Data Center is a 24x7x365 operation
  • Shift subject to change as business dictates
     

 

Basic Qualifications

  • 2+ years of IT support experience

 

 

Additional Skills

  • Knowledgeable of Data Center IT Operations and Infrastructure
  • Wintel or Linux Operating System Administration experience
  • Undergraduate degree or equivalent combination of education and work experience
  • Distributed Storage (NAS/SAN)
  • Infrastructure and Network Comprehension
  • BICSI Structured Cabling Standards
  • Data Center Information Management (DCIM) base knowledge
  • Must be of physical condition to support this physically demanding position
  • Conduct clear and effective two-way communication, verbal and electronic, with team members and vendors as well as, internal and external customers.
  • Flexible and team oriented
  • Working knowledge of Microsoft Word and Excel
  • A+ Certification, knowledge of the OSI model
  • ITIL Certification

 

 

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Nearest Major Market: Los Angeles

Job Segment: Database, Data Center, Linux, Change Management, Technology, Management