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Date: Apr 11, 2021
Location: Falls Church, VA, US
Company: NTT DATA Services
Req ID: 97982
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Infrastructure ITIL SME to join our team in Falls Church, Virginia (US-VA), United States (US).
Role Responsibilities Day to Day job Duties: - Leads complex service delivery processes and associated projects. - Manages service delivery processes in a complex service delivery environment. - Identifies and leads continuous improvement activities in support of client or internal business processes. - Provide ITIL infrastructure subject matter expertise to develop, improve, integrate, measure, and report on operational processes and comply with ITIL framework. - Apply best business practices to assess, develop, maintain, and update ITIL infrastructure documentation. Basic Qualifications: - Typically requires 10-12 years relevant experience with ITIL processes and principals. - Excellent understanding of ITIL processes and principals. - Excellent written and verbal skills. - Excellent ability to create and document process. Degree: Bachelor’s in computer science or equivalent work experienceAbout NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.
Nearest Major Market: Washington DC
Job Segment:
Consulting, Computer Science, Solution Architect, Technology