Infrastructure ITIL SME

Req ID: 97982 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Infrastructure ITIL SME to join our team in Falls Church, Virginia (US-VA), United States (US).

Day to Day job Duties: 

·     Leads complex service delivery processes and associated projects.

·     Manages service delivery processes in a complex service delivery environment.

·     Identifies and leads continuous improvement activities in support of client or internal business processes.

·     Provide ITIL infrastructure subject matter expertise to develop, improve, integrate, measure, and report on operational processes and comply with ITIL framework.

·     Apply best business practices to assess, develop, maintain, and update ITIL infrastructure documentation.

Basic Qualifications: 

·     10+ years experience with ITIL processes and principals.

·     ITIL Expert Certification

·     Bachelor’s in computer science or equivalent work experience

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.