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Infrastructure ITIL SME

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Date: Apr 11, 2021

Location: Falls Church, VA, US

Company: NTT DATA Services

Req ID: 97982 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Infrastructure ITIL SME to join our team in Falls Church, Virginia (US-VA), United States (US).

Role Responsibilities Day to Day job Duties:  - Leads complex service delivery processes and associated projects. - Manages service delivery processes in a complex service delivery environment. - Identifies and leads continuous improvement activities in support of client or internal business processes. - Provide ITIL infrastructure subject matter expertise to develop, improve, integrate, measure, and report on operational processes and comply with ITIL framework. - Apply best business practices to assess, develop, maintain, and update ITIL infrastructure documentation. Basic Qualifications:  - Typically requires 10-12 years relevant experience with ITIL processes and principals. - Excellent understanding of ITIL processes and principals. - Excellent written and verbal skills. - Excellent ability to create and document process.    Degree: Bachelor’s in computer science or equivalent work experience  

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.


Nearest Major Market: Washington DC

Job Segment: Consulting, Computer Science, Solution Architect, Technology