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Data Center Ops Analyst

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Date: Oct 16, 2021

Location: Florence, KY, US

Company: NTT DATA Services

Req ID: 153396 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Data Center Ops Analyst to join our team in Florence, Kentucky (US-KY), United States (US).

The Data Center Team is responsible for overall Data Center Management for both the Florence Ky and Cincinnati OH locations, including Infrastructure and Operations for a multitude of clients across the globe.  


This position will work 12 hour shifts Wednesday, Thursday, Friday with rotating Saturday.


Role Responsibilities

  • Data Center’s Single point of contact for incoming calls and group email.
  • Interacts with multiple ticketing systems in order to organize the teams daily Change Board and workflow.
  • Verifies that all visitors to the Data Center floor meet NTT’s Access Requirements.
  • Escorts vendors to the Data Center Floor.
  • Shipping, Receiving and Inventory Management.
  • Backup Tape Handling.
  • Basic hardware support.
  • Support and train other team members.
  • Write/review/test procedures.
  • Other duties as directed that support world class management of the Data Center
  • Intermediate hardware (break/fix), troubleshooting connectivity issues and replacement of hardware components.
  • Installation / De-installation of hardware, cabling and maintaining of database.
  • Full Time Position in a Dynamic 24x7x365 organization.
  • Shift could include 12 hours, 3 days per week then 4 days a week following, beginning 7pm.
  • This position will include rotating weekends and holidays.



Basic Qualifications

  • 2+ years of experience in an IT role

 Additional skills

  • Data Center Experience
  • Positive attitude
  • Flexibility and team oriented
  • Ability to conduct clear and effective two-way communication, verbal and electronic, with team members, vendors and customers (Internal and External)
  • Working knowledge of Microsoft Word and Excel, with the ability to type at least 25 wpm
  • Ability to work effectively with minimal supervision
  • Technical experience, technical aptitude or A+ Certification
  • Cisco Monitoring Tools
  • Solid time-management and organizational skills
  • Ability to multi-task
  • Ability to lift up to 50 lbs
  • Detail oriented
  • Time management

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email for assistance.

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