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Telecom Services Analyst

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Date: Apr 6, 2021

Location: Fort Lauderdale, FL, US

Company: NTT DATA Services

Req ID: 114123 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Telecom Services Analyst to join our team in Fort Lauderdale, Florida (US-FL), United States (US).

Job Responsibilities Include:

  • Assist Project Team in identifying tasks related to projects
  • Collects customer needs and transfers to appropriate solutions
  • Makes recommendations regarding work effort and tasks needed to provide accurate estimated project costs
  • Collaborates with the vendor and local telecom resources as needed to achieve project objectives
  • Attends projects meetings and provides updated status information as needed
  • Acts as Telecom lead on all projects – Installations, upgrades, and equipment relocations.
  • Provide tier 2 and 3 support to investigate and resolve incident requests. 
  • On-call rotation to support after-hour initiatives. 


Basic Qualifications:


  • Minimum of  3 years Telecom experience with installations, upgrades, and equipment.
  • Minimum of 3 years experience working with either Nortel or Avaya telephone systems.

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Nearest Major Market: Fort Lauderdale
Nearest Secondary Market: Miami

Job Segment: Telecom, Telecommunications, Consulting, Technology