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BA/Trainer - Frankfort, KY

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Date: Feb 6, 2019

Location: Frankfort, KY, US

Company: NTT DATA Services

Req ID: 39353 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a BA/Trainer - Frankfort, KY to join our team in Frankfort, Kentucky (US-KY), United States (US).



We are currently seeking qualified candidates for the position of Training – Business Analyst for our large-scale project here in Frankfort, Kentucky.


Primary Responsibilities Include (but not limited to):

Lead or participate in requirements gathering/JAD sessions; working closely with Project Manager(s), SME's, Vendor and Business Users.
Gather detailed training requirements for applicable projects and define training scope.
Develop detailed training material for end users and internal staff.
Develop user manuals, job aids, presentations and other training materials.
Technical writing skills.
Understanding and use of Instructional Design Process.
Deliver training to end user community (i.e. Instructor Led Training, Webinars).
Working with user community and vendors to meet implementation timeline.
Support application/project go-live.
Demonstrating a high level of working knowledge with IS methodologies and processes (i.e. Project Life Cycle, System Development Life Cycle and IS Change Management process).
Demonstrating a high level of working knowledge of Training Methodology for Adult Learners.
Facilitating business/functional requirement review, approval, and sign-off sessions.
Administering communication activities with end-user training for system implementation.


Basic Qualifications:

3+ years of technical training

Required Qualifications:

Bachelor's degree, or equivalent combination of recent, relevant, work experience.
Proficient in Microsoft Product Suites (Word, Excel, and Visio).
3+ years working in a training position performing design, development and implementation duties.
Experience defining business problems, gathering and documenting requirements, determining business solutions and verifying solutions meet requirements.
Prior experience in a training role for an IT Application.
Strong understanding of SDLC methodology.
Prior experience developing training material and facilitating training to end users.
Demonstrated process improvement experience.
Ability to handle extreme workloads with general direction.
Relationship management and facilitation skills.
Possess strong written and verbal communication skills.
Proficient problem solving skills.
Strong organization skills.
Must be detail-oriented.
Must be self-motivated and able to work independently and in conjunction with team     members.

Preferred Qualifications:
Prior healthcare experience.
Prior experience as Training - Business Analyst position for a large scale IT system.
Working knowledge of Kentucky Healthcare Programs (i.e. Medicaid).
Certified Business Analysis Professional Certification (CBAP).

Software Skills:

Microsoft Office Suite, Camtasia, Articulate Storyline, Robo Help, CRMs, Visio, and Adobe Connect

An in-person interview is preferred.




This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Nearest Major Market: Frankfort

Job Segment: Consulting, Business Analyst, Cloud, Technical Writer, Change Management, Technology, Management