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Business Analyst - Frankfort, KY

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Date: Dec 21, 2018

Location: Frankfort, KY, US

Company: NTT DATA Services

Req ID: 34272 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Business Analyst - Frankfort, KY to join our team in Frankfort, Kentucky (US-KY), United States (US).



We are looking for a experienced Business Analyst with experience providing application development and support of various web-based applications and experience with leading, facilitating, gathering, documenting, and analyzing business and technical requirements into deliverable solutions as well as functional processes and business rules.  The person selected for this role will actively participate in assessment, planning, architecture and design activities


Candidates must understand functional processes and business rules related to the product being implemented/supported, and


  1. Participate in requirements analysis sessions and develop design specifications for reports and application configuration 
  2. Candidates must have hands on experience writing Sql queries
  3. Participate in process workflow sessions and develop workflow maps (may also facilitate the session)
  4. Must have an understanding of the limitations and opportunities presented by the applications supported
  5. Coordinate with Vendors on the implementation or support of their products
  6. Identify tasks and levels of effort for the implementation of solutions
  7. Report project activity and status to management
  8. Identify, resolve and escalate project issues (when necessary) in a reasonable period of time
  9. Develop clear and concise documentation that facilitates repeatable configuration and migration of the applications
  10. Perform application troubleshooting and problem solving
  11. Must be able to handle multiple activities simultaneously, be able to prioritize effectively, and meet overlapping deadlines
  12. Act as a liaison between client and IT in resolving software issues
  13. Have good communication skills (verbal and written)


Specific Duties:

  • Analyzes business and user needs, documents requirements, and revises existing system logic difficulties.
  • Implements systems applications and tests end-user processes.
  • Creates / delivers correspondence, presentations, and other materials for end user training.
  • Responds to client inquiries involving application questions.
  • Develops customized queries and reports utilizing complex table matrices.
  • Interacts with clients, internal and external, acting as a key liaison between business and technology areas.
  • Documents business rules / functional requirements to support system enhancements.
  • Oversees external product vendors performance and collaborates on future system enhancements.

Basic Qualifications:

  • 3+ years of IT Business Analysis experience


Additional Skills Needed:

  • Solid knowledge of system development methodology, project management and system architecture. Solid analytical / problem solving skills.
  • Demonstrated experience as an analyst in full-cycle implementation of application from conception through post-production support.
  • Ability to evaluate IT and business challenges from a broad perspective.
  • Strong influencing and excellent communication skills. Ability to translate between non-technical business users and technical IT resources.
  • Strong client service attitude.
  • Strong organizational and time management skills.


Preferred Skills:

  • Experience with LDAP directories such as Microsoft Active Directory and authentication protocols.
  • Experience with provisioning systems such as Microsoft Forefront Identity Manager.
  • Experience with federated identity management, single sign-on technology, and web-based access management systems is desired.


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Nearest Major Market: Frankfort

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