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Desktop Support - Frankfort, KY

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Date: Apr 4, 2019

Location: Frankfort, KY, US

Company: NTT DATA Services

Req ID: 43960 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Desktop Support - Frankfort, KY to join our team in Frankfort, Kentucky (US-KY), United States (US).



We are seeking a skilled Desktop Support Specialist with extensive troubleshooting skills and excellent customer service.   The work hours will be Monday - Friday 8-5:30 PM with the possibility of an occasional Saturday morning.


Basic Qualifications:

2+  years IT Desktop Support duties experience


Technical Requirements:

Experience in customer service oriented workplace
Desktop Support (Onsite and remote)
Windows 7 and 10 Operating System.
Entry level networking experience
Server/NAS knowledge
Office Suite (particularly Outlook 2013 or higher)
Application knowledge (adobe, java, etc)

Excellent troubleshooting skills

Strong documentation skills (clear, concise)

Additional Characteristics:

Reliable attendance
Customer services skills and temperament
Not coarse, abrasive or condescending over phone
Not argumentative or contrarian
Takes ownership, not defensive
Problem Solver (Troubleshooting Skills)
Self-starter with initiative

Experience working in a lively and ever changing environment (adaptability)
Experience working with, and as an active part of, a lively team (team player)
Multi-tasking ability


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Nearest Major Market: Frankfort

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