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Desktop Support - LaGrange, KY

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Date: Dec 28, 2018

Location: Frankfort, KY, US

Company: NTT DATA Services

At NTT DATA we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

Req ID: 36823  



 

NTT DATA Services currently seeks a Desktop Support Analyst to join our team in LaGrange, Kentucky.  This position will be on-site at the Correctional Facility.

Must have excellent troubleshooting skills and communications skills as this position is working within a multi-culture environment. Candidates must be able to pass a background check and drug test.

 

Basic Qualifications:

 

  • 2 years of Desktop/Helpdesk Support experience.

 

Skills:

  • Proficient in Windows 7 and Windows 10.
  • Proficient in Microsoft Office Suite.
  • Proficient in utilizing Microsoft File Structure permissions.
  • Proficient in utilizing Microsoft Active Directory for user account maintenance. 
  • Prior experience in troubleshooting LAN issues.
  • Good communication skills.
  • Will work on desktops, laptops, tablets, copiers, and any type of mobile device. 
  • May also be asked to assist with server support, switch support, and wiring. 
  • Prior work in a ticketing system is a plus, but not a must. 

This is a full-time salaried position with a group company within NTT DATA.  Please note, 1099 or corp-2-corp contractors will NOT be considered. This position is only available to those interested in direct staff employment opportunities.  We offer a full comprehensive benefits package that starts from your first day of employment.


Nearest Major Market: Frankfort

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