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BI Application Management Sr. Specialist

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Date: Feb 16, 2019

Location: Guadalajara, JAL, MX

Company: NTT DATA Services

Req ID: 40101 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a BI Application Management Sr. Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).



The BI Application Management Sr. Specialist will be working on a team supporting a new Cloudera Hadoop environment for a NTT DATA client.

Support is 24x7 on-call rotation so some after hours and weekend work is to be expected if issues arise.

The BI Application Management Sr. Specialist will also be required to work 2nd or 3rd shift.

The BI Application Management Sr. Specialist will be communicating directly with the client on status and progress as it relates to incidents and requests therefore good to excellent English communications skills are a must.

The BI Application Management Sr. Specialist will need to be familiar with Incident Management, Request Management, Problem Management and Change Management ITIL concepts and ideally has hands-on experience with a ticketing system like Remedy or Service Now that implements these concepts.


Techinical Qualifications:
- Experience with the Cloudera Hadoop ecosystem and its components such as HDFS, Kafka, Kudu, YARN, Spark, Sentry, Hive, Impala & HDFS.
- Experience in supporting Distributed Application Environments
- Hands on Linux/Unix and Shell scripting experience
- Ability to troubleshoot Apache Tomcat web application issues
- General networking knowledge like DNS, Firewall, IP address and ports

Other Qualifications:
- Familiarity with ITSM Production Support Processes and Procedures
- Experience working with DevOps and/or Agile environments
- Experience working with ETL Middleware similar to Attunity and/or others
- Familiarity in supporting any BI Tools like Microstrategy/Cognos/Tableau


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




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