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IT On Site Support Sr. Technician

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Date: Apr 1, 2021

Location: Guadalajara, JAL, MX

Company: NTT DATA Services

Req ID: 114427 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a IT On Site Support Sr. Technician to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

Essential Requirements • Previous experience in a Service Desk business environment. • Drive for results and fast learner. • Demonstrate ability to deal with a constantly changing working environment. • Applies expert understanding of client service techniques as required to address PC problems. • Ability to work independently. • Exhibit very strong customer handling skills. • Clear and formal communications skills in Spanish and English. • Acting as part of a global team. • Applies expert knowledge of processes and resource management to perform analytical and technical tasks on PC systems, with knowledge of LAN server systems as well. • Understanding of the fundamentals of financial and business acumen to relate back to business strategic plans.

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

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