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Metrics & Reporting Specialist

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Date: Nov 3, 2022

Location: Guadalajara, JAL, MX

Company: NTT DATA Services

Req ID: 195549 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Metrics & Reporting Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

The responsibilities for this role include in the following areas for at least 8 years:
1) Operations Management: Responsible for providing actionable insights and advanced analytics to leadership while managing a high-performance team
2) Reporting, Insights & Governance: Drive Operations Reporting for Delivery & Operations Business Units for key performance indicators and governance metrics related to employees time compliance, utilization, pyramid structure, span of control and for developing intuitive dashboards for leadership consumption.
3)People Management - Directly manage a team on a day-to-day basis driving productivity, efficiency, team collaboration and employee skills enhancement
4) Support to Finance teams: Support various Finance functions from operations perspective for forecasting and budgeting
5) Continuous process improvement: Drive process efficiencies on a continuous basis leveraging technology
6) Collaboration: Work with teams who support Delivery & Operations Business Units on collaboration tools and processes to enrich user experience, compliance and drive programs to meet organization strategic goals;
7) Communication: Support in development of key executive communications and presentations

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.


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