Share this Job

Date: Apr 1, 2018

Location: Guadalajara, JAL, MX

Company: NTT DATA Services

Req ID: 8056 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Network Design Sr. Analyst to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).



Role Responsibilities
Interact with a large variety of clients to provide network technical support for complex network related incidents, changes and projects
Gather requirements, analyze technical networking issues and the develop options and recommendations
Plan, design, install, and maintain local and wide area networks, including the recommendation of system software and hardware
Research, analyze, plan, and develop hardware and software requirements
Coordinate, install, and maintain appropriate systems software and hardware




3+ years of experience:


      1. Network operational support and design to include internal corporate networks and data centers as well as client networks.

2. ITIL knowledge and experience as related to supporting critical KPIs, SLAs and NPS requirements.

3. Strong customer support experience in a standard work week shift to include assignment as a primary support engineer and participation in an on-call rotation

4. Network routing & switching support and design. Strong ITIL experience (change, incident & request). Strong customer experience

3+ years of hands on network design/support with Cisco, Force 10 products

Ability to apply principles, theories, and concepts, as well as knowledge or related networking disciplines
Full understanding of WAN/LAN internetworking including design elements including cost versus performance tradeoffs, protocol interoperability, network architecture development and requirements for testing / proof of concept
Advanced knowledge of platform operation systems (router platforms, LAN, WAN, and router protocols) and how they interact with the network
Advanced skills in gathering requirements and designing/implementing/supporting network solutions
Advanced skills and knowledge and adherence to Change Management processes
Excellent communication skills, both written and oral
Strong customer service skills; interfaces with customers, end users, partners and associates
Additionally, the candidate must work well within a team, and adapt easily to change
Good troubleshooting skills
Customer facing skills
Participate in scheduled 12*7 oncall rotation & supporting Network infrastructure

Bachelor’s Degree
Completion of ITIL Awareness/Foundation training.
Basic knowledge & understanding of F5 Load Balancers and Checkpoint Firewalls


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Job Segment: Network, Cisco, Consulting, Cloud, Testing, Technology