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Networking Analyst

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Date: Aug 7, 2022

Location: Guadalajara, MEX, MX

Company: NTT DATA Services

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Networking Analyst to join our team in Mexico.

Position's General Duties and Tasks:

  • Review and implement firewall rule changes working through a ticketing system.
  • Configure firewalls for usage, manage their day-to-day operations and perform regular maintenance through upgrades and patches.
  • Configuration/administration of software and hardware components of firewalls and other portions of security infrastructure.
  • Track and manage licenses status for renewal & upgrades.
  • Support and maintain content filtering, VPN, firewalls, and other network traffic management systems.
  • Fully test, monitor and document system changes through change process.
  • Monitor security devices and applications for performance problems and Uptime.
  • Schedule after hours maintenance windows and coordinate customer notifications.
  • Ensure tickets, tasks and projects are completed or resolved within SLA.
  • Assist in documentation and monitoring for new projects and existing infrastructure
  • Write and maintain documentation on process procedures, device statuses, firewall block lists, and other important technical areas.
  • Create diagrams of network topologies and record details of troubleshooting processes.
  • Adhere to client policy requirements for security systems & follow policies and standards to support network security and regulatory requirements.
  • Support and provide evidence and services to audit teams in a timely manner.
  • Collaborate with Cyber Security Team along with Network Operations to complete projects on schedule.
  • Engage with clients to relay information about the project and troubleshooting all issues & commits to deliverables with customers and / or management by meeting project deadlines.
  • The candidate will also be required to work independently and remotely during a 9 hours shift, should be willing to work in rotating shifts if needed - that may include nights and on call support.

 

Qualifications -

  • Working knowledge in network security technologies (Firewalls, VPN, IPS/IDS, Content filtering.)
  • Experience with LAN/WAN networking equipment and protocols such as, but not limited to 802.1Q, TCP/UDP, IPv4, IPv6, NTP, DNS, DHCP, Ethernet, SNMP, SSH, TACACS, LDAP, and Syslog
  • Knowledge of networking monitoring tools and protocols.
  • Experience with a ticketing system, SNOW (ServiceNow) Incident and Service Request management workflow & RTMS (Remedy)

 

Must Have skills - For G6

Overall, of 3+ years in an Information Security environment supporting services (Firewall, IDS/IPS, Content Filtering, Networking)

  • 2+ years in Configuration, administration & Troubleshooting of Cisco ASA / FTD including Site to site VPN, Anyconnect VPN and   IPS systems.
  • 2+ Configuration, administration & Troubleshooting of Checkpoint and Palo Alto Firewalls.
  • 1+ Configuration/administration of web proxies- Forcepoint, Blue Coat.
  • 1+ Configuration/administration of Content Filtering – Zscaler
  • Good Communication skills (experience in Customer-facing trouble shooting calls)

Nice to have, but not required:

  • Knowledge of McAfee IPS /IDS
  • Knowledge in Cloud – Azure, AWS, GCP
  • Experience with Network Automation to reduce manual effort on day to day operational active.
  • Experience on working with Cisco ISE or other Network Admission control products

 

Education Requirements

  • Bachelor's degree   
  • CCNA, CCNP Security (Preferred)
  • PCNSE Certification (Preferred)
  • Checkpoint Certification (Preferred)

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion. Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EEOOfficer@nttdata.com for assistance.


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