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AWS Operations Engineer

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Date: Feb 10, 2021

Location: Halifax, NS, CA

Company: NTT DATA Services

Req ID: 110333 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a AWS Operations Engineer to join our team in Halifax, Nova Scotia (CA-NS), Canada (CA).

 

Job Responsibilities Include:

  • Create and maintain integrations which communicate with external services such as Pega and Snowflake databases, importing and exporting data events and actions across the platform.
  • Maintain resiliency and availability of the integrations for all internal and external APIs.
  • Create and maintain both high throughput and reliable connections across all the services.
  • Participate in 24x7 system reliability support, troubleshooting and incident management activities.
  • Provide comprehensive production and development support, including researching customer questions and issues raised via incident process, problem definition and solution, ticket documentation, and customer support.
  • Maintain the processes and tools that enable faster and more reliable integrations to expand the capabilities of the client’s Customer Data Platform.
  • Work with critical development, test and software vendor(s) on issues that need diagnostics, configuration, or data changes and/or code fixes.
  • Continuously inspect and adapt methods for meeting scalability, reliability, security, and performance objectives.
  • Identify areas of improvement, implementing automation and monitoring and inspection of outputs and resulting data where appropriate.
  • Support of software releases, testing and system patching and upgrades, provide production support sign-off for new versions.
  • Liaison between the IT Agile squads and the Business/Operations teams.
  • Monitor internal application performance utilizing monitoring for continuous improvement in code quality and delivery.


Basic Qualifications:

  • 3-5 years hands on experience as a Cloud Ops Engineer or Site Reliability Engineer
  • 3-5 years experience working with REST/SOAP APIs
  • Excellent scripting skills in shell (BASH) (or other Linux shells)
  • Experience in scripting/coding in one or more languages including Java, Python, JavaScript (Node.js, Angular, React)
  • 2+ years experience Splunk and CloudWatch monitoring tools
  • Ability to write and understand SQL queries
  • Thorough understanding of *nix and how it works (cpu, mem, cron, ssh, ENV, .*rc, IP, DNS, proxy, top, SSL/TLS, HTTPS, SFTP, SCP, VPN
  • Experience with source control concepts like Branches, Masters, Merges and Tags in GIT and Jenkins
  • Strong collaboration, and written / verbal communication skills
  • A learner, critical thinker, and problem-solving individual
  • Strong written and verbal communication skills with the ability to communicate with both technical and non-technical users
  • Immediate considerations for candidates who possess Pega or CDP Java application support experience.
  • Bachelor's degree in Computer Science, Software Engineering, or relevant experience

 

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About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.


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