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Business Analyst

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Date: Feb 18, 2021

Location: Halifax, NS, CA

Company: NTT DATA Services

Req ID: 111137 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Analyst to join our team in Halifax, Nova Scotia (CA-NS), Canada (CA).


Position Responsibilities:

  • Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks, and workflow analysis.
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
  • Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements (Business Requirements Document), Use Cases, GUI, Screen, and Interface designs)
  • Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
  • Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
  • Be the liaison between the business units, technology teams, and support teams.
  • Analyzes business and user needs, documents requirements, and revises existing system logic difficulties. 
  • Implement systems applications and tests end-user processes. 
  • Creates/delivers correspondence, presentations, and other materials for end-user training. 
  • Responds to client inquiries involving application questions.
  • Develops customized queries and reports utilizing complex table matrices. 
  • Interacts with clients, internal and external, acting as a key liaison between business and technology areas. 
  • Documents business rules / functional requirements to support system enhancements. 
  • Oversees external product vendors' performance and collaborates on future system enhancements.



  • 1-2 years' of Experience or interest in being a Business Systems Analyst
  • University Degree in Information Systems; Computer Science; Business or Similar Related programs.
  • Understanding of IT Systems environment
  • Experience or knowledge within a Healthcare/Insurance environment is nice to have
  • Ability to work independently with users to define concepts and under the direction of project managers
  • Analytical and product management skills required, including an understanding of how to interpret customer business needs and translate them into the application and operational requirements.
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.


About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

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