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Business Systems & Provisioning Analyst

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Date: Feb 20, 2019

Location: Harlingen, TX, US

Company: NTT DATA Services

Req ID: 40276 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Business Systems & Provisioning Analyst to join our team in Harlingen, Texas (US-TX), United States (US).



Role Responsibilities:

-Provide functional Information Services support for users in a hospital setting
-Supporting the client on various clinical and financial application such as Cerner Millennium.
-Provide support to Information Services team by reviewing incident tickets, doing initial triage, resolving and/or working with peers and next level support teams in pursuit of resolution for client end users.
-Perform some application maintenance on clinical and financial applications.
-Perform routine daily tasks such as FTPing files, data queries and processing of that data or reports to users.
-Work with end users and provide basic instruction for certain functions within applications.
-Participate in on-call schedule rotation with the hospital's Information Services team.
-Administer user account access on behalf of our healthcare client.
-Provide new users, transfers and terminations with appropriate access levels to clinical and non-clinical applications through the centralized web portal.
-Maintain catalog of the user roles and permissions that will be provisioned via the centralized web portal.
-Ensure compliance of IT Security Policies (HIPPA, SOX) while provisioning access to clinical and non-clinical applications.
-Understands client’s security provisioning process, tools and systems.
-Provide onsite support at client hospitals.
-Work under the direction of the market and/or facility IS Director.



-4-6 years of experience working in a technical role, software support role or security admin role in a hospital or clinic
-Advanced use of MS Office Word, Excel, PowerPoint, Outlook
-Accurate data entry skills: must type 45-50 wpm
-Strong administrative skills and handle multiple tasks simultaneously with an attention to detail and sense of urgency.
-Excellent problem-solving skills with the ability to read and interpret documents such as rules, policies and procedures and instructions.
-Able to write routine reports and correspondence.



-Hospital IT Operations Experience

-Prior experience with Citrix and EPM/EMR software

-Able to perform quality control checks to ensure organization is meeting or exceeding standards.
-Strong presentation and collaboration skills and can communicate in all aspects of jobs, including the creation of technical documents.

-4-6 years of relevant experience or equivalent combination of education and work experience.

-Bachelor’s degree in related field or equivalent experience preferred by not required.



This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




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