IT Business Analyst

Req ID: 105126 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a IT Business Analyst to join our team in Heredia, Heredia (CR-H), Costa Rica (CR).

• Minimum Required Qualifications

  • Bachelor’s degree in Business Administration, Computer Science or Management Information Systems; OR equivalent experience
  • 8 years business experience with diverse operational, development and business roles
  • 3 years experience with business process design and improvement; knowledge of OSC solutions
  • Experience collaborating with regional teams to define business requirements and deliver solutions that meet business goals
  • Experience in developing integrated solutions involving process, data, and technology
  • Experience with business case development
  • Strong conceptual, strategic thinking, problem solving, technical and analytical skills
  • Leadership and interpersonal skills including teamwork, facilitation and negotiation
  • Ability to influence peers and leadership stakeholders
  • Strong written and verbal communication skills
  • Strong project management, planning and organizational skills
  • Proven ability to work effectively within a large organization that operates using matrix management structures
  • Ability to quickly comprehend the functions and capabilities of new technologies
  • Business fluency in English

  Preferred Qualifications

  • Business Fluency in Spanish and Portuguese

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.