Share this Job

Date: Mar 13, 2018

Location: Hyderabad, AP, IN

Company: NTT DATA Services

Req ID: 8517 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a WMS Application Admin to join our team in Hyderabad, Andhra Pradesh (IN-AP), India (IN).



This position requires a complete functional understanding of the Manhattan WMS product and must have the in-depth technical skills required to data-mine information from the Manhattan WMS database and be able to independently troubleshoot operational/system issues. This person must be able to coordinate support between IT, the business users and the vendor product organization. 

The candidate should have at least 3-5 years experience in configuring a Manhattan WMS package and an understanding of how a Manhattan WMS package is integrated into merchandising and order management/ inventory systems. Experience with the integration of a WMS to a mechanized material handling/ conveyor system is required.  
Experience in implementing a WMS full lifecycle project is desirable. Retail experience is a plus.


  • Assist in troubleshooting application issues.
  • Define user requirements and design documents.
  • Perform testing of user problem fixes, change request, enhancements, and new functionality.
  • Coordinate user testing and Mock Go Lives.
  • Perform patch testing and upgrade testing when applicable.
  • Work with the help desk and the user community to resolve open ticket issues.
  • Work with Manhattan in resolving software bugs.
  • Work with the business and developers in defining custom program specifications and troubleshooting.
  • Work in a cross functional team environment.
  • Facilitate and conduct regular sessions and meetings with users to identify problems, user concerns, and issues and address them with appropriate resolutions.
  • Evaluate new requirements and change requests from the users.
  • Help prioritize new user change requests.
  • Keep abreast of Manhattan releases, enhancements/new functionality.
  • On-site coordination of all WMS implementations and major upgrades.
  • Implementation and configuration management of Manhattan Software Development releases (SDN’s).


Skills and Experience:

  • Has a solid understanding of supply chain processes as related to warehouse operations and experience with configuring the Manhattan software application to meet those requirements.
  • A strong knowledge of how the Manhattan WMS package works and how it needs to interface with other functional areas.
  • Coordinate/collaborate with Architecture and Infrastructure Teams on best practices, design and environment setup.
  • 3-5 years experience in supporting and maintenance of Manhattan WMS package.
  • Analytical and problem solving skills.
  • Ability to work with cross-functional teams for highly complex projects and ensure that all schedules are met
  • Promptness and speed in resolving program related problems.
  • Good communication skills.
  • Good knowledge of testing process.
  • Understanding of Unix operating system and shell scripting is desirable.
  • Retail business knowledge is desirable.


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Job Segment: Consulting, Administrative Assistant, Developer, Unix, Database, Technology, Administrative