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BPO HC & Insurance Ops Associate

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Date: Sep 11, 2021

Location: Lincoln, NE, US

Company: NTT DATA Services

In these roles you will be responsible for:

  • Interacts frequently with clients at all levels in relation to the supported area, both internal and external.
  • Frequently mentors and coaches less experienced staff.
  • May perform quality audits on related administrative operations work in support of client services delivery
  • Strong knowledge of software Windows and MS Office applications
  • Solid writing, analytical and problem solving skills.

Requirements for this role include:


  • At least 1 year of experience in a professional/office related environment (i.e. office support, administrative, clerical, customer service) that required you to work regularly scheduled shifts.
  • At least 1 year of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
  • At least 1 year experience with the Microsoft Office suite



  • Ability to communicate (oral/written) effectively to exchange information with our client.
  • Demonstrated ability to develop business relationships and communicate effectively with the user community
  • Demonstrated focus on quality that includes attention to detail, accuracy, and accountability for your work product.
  • Ability to communicate (oral/written) effectively in a professional/office setting

***Required schedule availability for this position is Monday-Friday (08:00am to 5:00pm CST).  The shift timings can be changed as per client requirements.

Additionally, resources may have to do overtime and work on weekend’s basis business requirement.

Nearest Major Market: Lincoln

Job Segment: Clerical, Administrative