Share this Job

BPO Planning & Scheduling Senior Associate

Apply now »

Date: Sep 15, 2021

Location: Noida, UP, IN

Company: NTT DATA Services

Role Responsibilities: Long term and short term forecasting of contact types like calls, emails, chats etc. Long term headcount / FTE planning based on forecasts created Scheduling and optimizing of customer service representatives Analyzing historical pe


Job Segment: Scheduler, Administrative