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Senior Business Analyst

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Date: Sep 28, 2021

Location: Little Rock, AR, US

Company: NTT DATA Services

Req ID: 156041 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Business Analyst to join our team in Little Rock, Arkansas (US-AR), United States (US).

The successful candidate will work as part of a team providing Business Operations Support (BOS) for a state Medicaid Program. Working under the direction of team manager, she/he will actively participate in the delivery of tasks/activities and associated deliverables.  In collaboration with other NTT DATA SHC consultants, the selected candidate will work directly with state business staff and vendors to support the analysis, planning, design, implementation and evaluation of key system changes, projects, and processes to help the client achieve organizational goals. 


Job Responsibilities Include:

•    Develop and present formal presentations to business leaders, vendors and team members, making applicable recommendations
•    Participate and/or lead in the creation of presentations and other materials for end user training
•    Interface with state business users and vendors
•    Attend project and status meetings
•    Identify and report project issues and risks
•    Research and provide recommendations to the client on business problems/decisions
•    Collaborate with team members to provide subject matter expertise and assistance as applicable
•    Ensure that project identified processes and methodologies are executed and followed as applicable
•    Analyze business and user needs, developing requirements documentation 
•    Develop and execute test cases
Employee is expected to undertake any additional duties as they are assigned by their Manager.

Basic Qualifications:

•    Minimum 5 years of experience supporting one or more state Medicaid Programs / MMIS.  Experience in Claims and/or Reference functional areas preferred.
•    Minimum 5 years of experience with elicitation and verification of business requirements
•    Minimum 2 years knowledge of system development methodology and project management principles
•    Undergraduate degree or 4 years additional relevant experience

Preferred Skills:

•    Experience translating Federal and State regulations into working requirements that are actionable by technical teams 
•    Experience working with and/or liaising with Medicaid Enterprise Systems (MES) vendors
•    Ability to translate between non-technical business users and technical IT resources

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email for assistance.

Job Segment: Consulting, Business Analyst, Project Manager, Technology